FAQ’s

Where is your store located?

We are located in United State.

What is lumeoo Return Policy? 

For a detailed description of our return policy please see the tab labeled “https://lumeoo.store/refund-policy/”. 

Will I receive a confirmation email when my order is submitted online? 

Yes, once you complete your order you will receive an automatic confirmation email that this order was received.

How do I process a return?

Click “Start a Return” on the Support tab which is located at the bottom of the page.https://lumeoo.store/refund-policy/

Or please contact us at support@lumeoo.store

Any product Exclusions or Restrictions? 

All TEAM STOCK UNIFORMS items are FINAL sale. Look for disclaimer under product title to see if the product is a TEAM STOCK UNIFORM item.

How do I sign up for emails?

You may sign up on our website’s home page on the lower section labeled Sign up & Save and receive 10% discount as a first time user 

Contact Information:

Email: support@lumeoo.store

Phone:  575-383-4325

Address:  2413 sweet valley heights TALLAHASSEE, FL 32308